| Editorial staff
| 21.04.2024
Im LeadersnetIn an interview, Reisswolf Austria Managing Director Thomas Beranek explains, among other things, that file and data destruction is only part of the business model, how they want to guarantee complete protection for customers, and why the company is one of the pioneers of digitization. While data protection in this country is on the upswing, there is still room for improvement.
Leadersnet: Dear Mr. Peranek, you are the managing director of Reisswolf Austria. Reiswolf is known for destroying documents. However, this is only part of your business model. What kind of services do you offer to your clients?
Thomas Peranek: That's right, an important part of business is still deleting files and data. We are the market leader in Austria in this area. However, the growth market and at the same time the main expertise of the company is the digital area, i.e. the digitization of all types of documents through the implementation of digital workflow and business processes in companies. Of course, the core of our brand comes first here too – uncompromising data security. Whether analog or digital, our customers can always trust that their data is safe with us.
Leadersnet: How long has Reisswolf been in Austria and how many employees do you manage?
Peranek: Reisswolf opened its first branch in Austria in 1997. After 27 years of doing business in Austria, we have four locations – Leupendorf, Harsching, St.Andre and Innsbruck – and currently employ over 170 employees. This means that we are also relevant players in Austria as a business location.
Leadersnet: How has the company evolved from analog services to digital services and what products do you offer?
Peranek: Digitization entered many organizations early. This has increased the demand for digital solutions and services – from sole proprietors to large banking institutions. At Reisswolf, we realized early on that our customers wanted a partner that provided everything related to analog and digital data from a single source. without compromising data security. As a logical consequence of this, we have continuously expanded our digital portfolio and adapted it to the needs of our clients. We now offer our clients digitization of all types of documents, from files and projects to history books. A big step for us is that we have been able to support our customers in digitizing their business processes for about two years. We're talking about introducing Digital Invoice Receipt, Digital Employee Files and Digital Inbox, where Raiswolf scans customer mail every day and makes it digitally available.
Leadersnet: What are the future expansion plans?
Peranek: To meet growing demand, we have already massively increased digitization capabilities with a new building at the Leupendorf location in 2023. In terms of physical storage, we've doubled this by adding more. We are proud to announce that we will start construction on our new, state-of-the-art location in Völkermarkt (Carinthia) in May 2024. It is planned to complete the work from St. Andre to Volkermark by the end of 2024 and transfer thereafter.
Leadersnet: Data security and the associated data destruction are part of your daily life. How do Austrian entrepreneurs handle data protection and what can be improved?
Peranek: Data security affects us all – professionally and personally. Many companies are taking GDPR very seriously and moving forward with their implementation. This is noticeable to us among other things in the increase in the level of document destruction and data destruction. In addition, we note that the topic of data protection has also become more relevant in the private client sector. Nevertheless, we observe that paper documents containing customer data and company-internal, sensitive information are still simply disposed of with the waste paper. It is indifferent with regard to the GDPR, but the UWG (Law Against Unfair Competition), which protects trade secrets, for example, procedures, customer and supplier lists, purchase conditions or technical specifications. There is certainly still room for improvement in the Austrian market.
