Malta International Airport has reopened its doors to travelling guests as from today 1st July 2020 following an unprecedented three-month pause in commercial activity.
The past weeks have seen the team at Malta International Airport preparing the terminal building for the awaited return of travellers by installing even more hand sanitising stations and signage reminding guests to keep safe distances, setting up and testing new technologies, and putting in place protective panes to limit unnecessary interactions.
While the airport journey may feel somewhat different given the many health and safety protocols that need to be followed, the front-line team remains committed to delivering the same levels of service excellence, with a renewed focus on safety and security.
Guests are reminded that their cooperation is crucial to ensuring that a safe and secure airport environment can be maintained, and are requested to keep the below in mind if they are planning on travelling through Malta International Airport in the coming weeks.
1. Plan Ahead
Be sure to arrive at the terminal at least 2.5 hours before your flight departure time. This will allow you enough time for all airport processes including check-in and security screening as well as for Covid-related procedures such as thermal screening. Should you be experiencing Covid-19 symptoms on the day of your travels, please act responsibly and postpone your trip.
2. Wear a Face Mask or Visor
You will need to wear a mask or visor inside the terminal. Only children who are under 6 years of age and people having a valid medical reason are exempt from wearing face masks or visors. Given that face masks should be changed every 4 hours, it is important to pack enough masks in your hand luggage for the duration of your journey. While there are around 120 sanitising stations around the terminal, it is recommended to keep a small bottle of hand sanitiser handy.
3. Keep Safe Distances
While it is recommended to keep safe distances as indicated by the signage and floor markings installed around the terminal, members of the same household will be allowed to travel together in a group.
4. Say your Goodbyes & Hellos Outside
Non-travelling guests will not be allowed to accompany or welcome travellers inside the terminal, so please say your goodbyes before entering the building and your hellos after exiting the terminal.
5. Retail and F&B Outlet Accessibility
While the passenger journey has been reorganised in order to avoid the crossing of paths of passengers and visitors, the retail and food and beverage offering will remain unchanged.
A team of specially trained front-liners, wearing blue high-visibility vests for easy identification, will be roaming the terminal to provide assistance and reassurance to guests so that they may feel at ease as they travel through Malta International Airport despite the many changes.
For a full list of health and safety measures that have been implemented by Malta International Airport, please visit https://www.maltairport.com/covid19/.