Early yesterday, Visa Europe confirmed on Twitter it experienced a service disruption that has prevented a huge number of Visa transactions in Europe.
In a statement issued late last night Visa Inc. said its system in Europe is back to “close to normal levels” after a hardware failure prevented some transactions.
“We apologize to all of our partners, and most especially, to Visa cardholders,” Amanda Pires, a spokeswoman for the company, said in an emailed statement Friday. “The issue was the result of a hardware failure. We have no reason to believe this was associated with any unauthorized access or malicious event.”
Visa said the system breakdown affected customers across Europe. The company earlier Friday said it was “experiencing a service disruption.” Some European banks and businesses, including HSBC Holdings Plc and Bank of Ireland, acknowledged customer issues with payments through Visa on social media.
Visa handles more than $10 trillion in payments every year. The company completed its $20 billion purchase of Visa Europe in 2016 after the two firms spent eight years as separate entities.