EU Member States committed to better coordinate e-Government services

Parliamentary Secretary for Financial Services, Digital Economy and Innovation Silvio Schembri signed a ministerial declaration that commits all EU member states to put citizens at the heart of digital transformation to ensure that they have an easy, trusted, and a seamless access to public services whenever they need them and independently of their geographic location.

This e-Government conference took place in Tallinn, capital of Estonia, that is hosting the EU Presidency.  Six policy action lines have been prioritised in the declaration focusing on ‘Digital Government for Citizens.’ All member states must provide the impetus needed to progress together several pressing and strategic priorities for the EU.

During the plenary session, Silvio Schembri referred to a number of good practices adopted in relation to e-Government and in making Malta The Blockchain Island. “The Maltese Government is implementing a horizontal technological and data layer which is further enabling the implementation of key e-Government concepts, such as, one-government and the once-only principle, amongst others,” said Schembri while explaining that they are along the policy action lines of this declaration. Parliamentary Secretary Silvio Schembri emphasized on the need for member states to build human capacity in terms of appropriate digital skills whilst guaranteeing trust in and security of Government systems.

The declaration states that European citizens and businesses may interact digitally with public administration. EU member states must work to ensure the consistent quality of user experience in digital public services and work to increase their readiness in this field. These must ensure that information security and privacy needs are taken into consideration when designing public services using ICT solutions. It emphasizes on the importance of inclusiveness and accessibility, openness and transparency while ensuring their appropriate security levels.